Reference

Privacy Choices Before You Join

DANA, OVO, GoPay and QRIS records, login checks and cookie choices are covered here before you open an account.

DANA recordsOVO checksGoPay logsQRIS receiptsCookie choices

What We Collect And Why

bos27 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Account safety starts with clear collection rules: we ask for details needed to create your profile, confirm wallet activity and keep access tied to you. That can include your name, phone number, login time, device type, IP region, payment reference and wallet channel such as DANA,

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OVO, GoPay or QRIS. If you open the site from Denpasar, the system may record the region to help with fraud checks and service availability. We use this data to process account steps, verify withdrawals, respond to privacy requests and maintain logs required for dispute handling.
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We do not sell your personal data. Where access or eligibility is discussed, it depends on local law and is available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach Us About Your Data

Privacy questions need a route that reaches the account team, not a generic inbox. We handle requests through live chat, WhatsApp and email, with account checks before we discuss personal data.

Live chat privacy queue Use live chat from 09:00 to 01:00 WIB for quick privacy questions. We may ask you to confirm your registered phone number and the last wallet channel shown in your account.

WhatsApp account check WhatsApp helps when you cannot access the lobby. Send only the registered number and your request topic first; our team will ask for matching details before discussing data records.

Email request record Email is better for correction, access or deletion requests that need a written trail. Include your account name, registered phone number and whether the request concerns DANA, OVO, GoPay or QRIS.

DATA PRACTICE

How Your Privacy Is Managed

Every account action leaves a limited record so we can secure access, trace payment disputes and answer your requests. The policy covers cookies, wallet receipts, game-session logs, withdrawal checks and retention windows.

Profile data

Your profile stores the details needed for account access, support matching and wallet checks. You can request a correction after signing in through Profile > Account Details or through support if login fails.

Payment records

DANA, OVO, GoPay and QRIS activity creates receipt references, timestamps and status logs. We use those records to trace deposits, verify withdrawals and answer payment disputes tied to your account.

Cookie controls

Cookies help keep your session active and remember basic site settings. On Android Chrome, open Settings > Site settings > Cookies if you want to block or clear browser cookies.

Game-session logs

When you open Baccarat, Captain Bounty or Tennis Betting, the system records session time, stake reference and result status. These logs help with account disputes and technical checks.

Retention handling

We keep records only for account operation, legal requests, dispute handling and security checks. Some payment and withdrawal logs may need to remain after closure to resolve charge or identity questions.

Request verification

Before sharing, correcting or deleting data, we verify that the request comes from you. Matching steps may include registered phone confirmation, last login date and recent wallet channel.

Answers About Your Privacy Rights

These answers focus on the privacy requests we receive most often from Indonesia account holders. They explain what we collect, how you can contact us, what happens with wallet records and how browser settings affect cookies. If your issue involves account access, include enough matching details so we can help without exposing your data.

We collect the details needed to create and protect your account, such as name, phone number, login records, device type and payment references. Extra checks may apply when a withdrawal or account recovery request needs verification.

We store transaction references, timestamps, wallet channel names and status logs, not your full wallet access credentials. These records help us trace deposits, verify withdrawals and respond if you dispute a payment.

Contact live chat, WhatsApp or email with your registered phone number and account name. We will verify the request first, then explain what account, payment and session records are linked to you.

Yes, start from Profile > Account Details when you can sign in. If you cannot access the account, contact support and be ready to confirm your registered phone number and recent wallet channel.

Cookies keep your session active, remember basic preferences and help us spot unusual access patterns. You can clear or block them in your browser, but some account and wallet screens may ask you to sign in again.

You can ask us to delete data that is no longer needed for account operation, disputes or legal requests. Some payment, withdrawal and security records may remain for required checks before they expire.

Use email for a written complaint and include your account name, registered phone number and the data issue. Our team will verify identity, check the record trail and reply through the same contact path.

Privacy Choices Before You Join

Reach Us About Your Data

How Your Privacy Is Managed

Profile data

Payment records

Cookie controls

Game-session logs

Retention handling

Request verification

Answers About Your Privacy Rights

01 What personal data does bos27 collect when I open an account?

02 Are my DANA, OVO, GoPay and QRIS details stored?

03 How do I ask to see the data linked to my account?

04 Can I correct my account details if something is wrong?

05 How does bos27 use cookies on my device?

06 Can I request deletion of my account data?

07 Who can I contact for a privacy complaint?

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